Why is direct contact important for beverage backpack projects?
This page explains how contacting us works in practice. Not from a marketing angle, but from daily production reality. We build, test and ship beverage backpacks. Communication is part of the system, not an accessory.
Because every use case is different
Street sales, live events, gastronomy, POS campaigns and corporate promotions all require different technical setups.
Standard forms rarely capture real needs
A beverage backpack is not a shelf product. It is a working tool in a real operational environment.
What information should I provide when contacting you?
Type of drink
Beer, coffee, soft drinks, cocktails or sampling beverages behave differently in pressure, temperature and flow.
Event or usage scenario
Festival, shopping mall, stadium, street market, exhibition or indoor retail.
Daily serving volume
10 liters per day is a different system than 200 liters per shift.
Do you support international customers?
Yes, globally
We regularly work with distributors, agencies and brands worldwide.
Export matters
Customs, certifications, packaging standards and spare parts logistics are part of our consultation.
Is consultation free?
Yes, always
We do not charge for technical evaluation or concept discussions.
Because wrong systems cost more than advice
A mismatched system destroys ROI faster than any price difference.
Who answers the contact requests?
Not call center agents
Our team consists of technicians, production planners and project managers.
People who build the hardware
The same people who answer emails also assemble the systems.
How fast do you respond?
Usually within one business day
Complex international projects may require internal clarification.
No automated bots
Every message is read by a human.
Can I visit your production site?
Yes, by appointment
We encourage on-site visits for larger projects.
Seeing is better than brochures
Manufacturing quality cannot be explained by photos alone.
What happens after first contact?
Technical clarification
We analyze use case, volume, environment and operator conditions.
System configuration
We define tank size, pressure method, fittings and accessories.
Quotation
Transparent breakdown of components and costs.
Do you work with agencies and resellers?
Yes
We supply event agencies, beverage brands, rental companies and distributors.
White label possible
We can deliver neutral systems or fully branded hardware.
Can I order spare parts later?
Always
All components are modular and replaceable.
No closed systems
You are not locked into proprietary consumables.
Do you provide technical drawings?
For professional projects
We supply dimensions, load data and connection specs if required.
Useful for compliance
Especially for food safety and event approvals.
What languages do you support?
Primarily English and German
But we regularly communicate in Spanish, French and Portuguese via partners.
Is phone better than email?
Depends on project stage
Email is better for specifications. Phone is better for concept discussion.
Complex systems need dialogue
Forms cannot replace conversation.
Do you help with system selection?
Yes, that is the main purpose
Most customers initially choose the wrong system.
We prevent expensive mistakes
By matching hardware to real operational conditions.
What industries contact you most?
Event marketing
Festivals, roadshows, city campaigns.
Gastronomy
Mobile bars, catering, pop-up concepts.
Retail & POS
Sampling, product launches, shopper activation.
Do you support custom projects?
Yes, regularly
Unusual tank shapes, special connectors, extreme climates.
Engineering over templates
We adapt systems, not just sell stock items.
What makes your consultation different?
We operate our own systems
We do not rely on theory or third-party manuals.
Field experience
Our designs are shaped by real operator feedback.
Manufacturer perspective
Contact is part of the product
Without proper communication, no system works long-term.
We prefer fewer projects done correctly
Over many projects done wrong.
Contact
Have you specific questions about our systems, need an individual offer for large projects or plan an international export?
As a manufacturer, we support you with technical expertise and personal consultation.
You can reach us for inquiries as well as worldwide projects at:
Phone: +49-69-95-29-77-08 Office hours: Monday to Friday, 09:00 – 17:00
You are also welcome to visit our production facility in 65929 Frankfurt am Main to see the manufacturing quality of our beverage backpacks in person.
We look forward to your project.